Eight Steps to IT Organizational Transformation

By – Channu Kambalyal

(Derived from the original steps by John Kotter) Step 1 – Establish a Sense of Urgency:

Examine the business need, the market trends and competitive realities

Identify and discuss the crises, potential crises, or major opportunities

Step 2 – Form a Guiding Coalition:

Identify and assemble a group with enough power to lead the change effort

 Encourage the group to work together as a team

Step 3 - Create a Vision:

 Create a vision to help direct the change effort

Ensure the vision is aligned to the vision and strategy of the organization

 Develop strategies to achieve the vision

Step 4 – Communicate the Vision:

 Use every vehicle possible to communicate the new vision and strategy

 Be open to ideas and questions and welcome feedback

 Teach new behavior by the example of guiding coalition

Step 5 – Empower Others to Act on Vision:

 Get rid of obstacles to change

 Change systems or structures that undermine the vision

 Encourage risk taking and nontraditional ideas, activities, and actions.

Step 6 - Plan for and Create Short-Term Wins:

 Plan for visible performance improvements

 Recognize and award participants and agents of change

Step 7 – Consolidate Improvements and Produce Still More Changes:

Use increased credibility to change systems, structures, and policies that don’t fit vision

 Hire, promote, and develop employees who can implement the vision

 Reinvigorate the process with new projects, themes, and change agents

Step 8 – Institutionalize New Approaches:

Articulate the connections between new behaviors and corporate success

 Develop means to ensure leadership development and succession