(Derived from the original steps by John Kotter) Step 1 – Establish a Sense of Urgency:
Examine the business need, the market trends and competitive realities
Identify and discuss the crises, potential crises, or major opportunities
Step 2 – Form a Guiding Coalition:
Identify and assemble a group with enough power to lead the change effort
Encourage the group to work together as a team
Step 3 - Create a Vision:
Create a vision to help direct the change effort
Ensure the vision is aligned to the vision and strategy of the organization
Develop strategies to achieve the vision
Step 4 – Communicate the Vision:
Use every vehicle possible to communicate the new vision and strategy
Be open to ideas and questions and welcome feedback
Teach new behavior by the example of guiding coalition
Step 5 – Empower Others to Act on Vision:
Get rid of obstacles to change
Change systems or structures that undermine the vision
Encourage risk taking and nontraditional ideas, activities, and actions.
Step 6 - Plan for and Create Short-Term Wins:
Plan for visible performance improvements
Recognize and award participants and agents of change
Step 7 – Consolidate Improvements and Produce Still More Changes:
Use increased credibility to change systems, structures, and policies that don’t fit vision
Hire, promote, and develop employees who can implement the vision
Reinvigorate the process with new projects, themes, and change agents
Step 8 – Institutionalize New Approaches:
Articulate the connections between new behaviors and corporate success
Develop means to ensure leadership development and succession |